To login you will need your username and password you used to create your account.  If you have not signed up for the streaming service please do so at  

If you are an active customer and are getting an error message stating your username or password is not found please try the following:

1. Try resetting your password.  You can do this by going to and click "Forgot Password".  An email will be sent to you.  If you don't see the email in your inbox, please check your spam/junk folder.  

2.  If you are able to login but are seeing a blank screen on your app, you need to update your billing information.  You may do this at

Still having issues logging in?  Please contact us at or at 800-548-4647.  Office hours are Monday-Friday 9am-5pm MST.