There is a good chance that you have a billing issue.  You can update this when you login from the livingscriptures.com.  After you login, In the top right hand corner click on your email address.  In the drop down menu select "Account".  From the account page you can update your billing information.  Once it is updated you should have access.  If not, please let us know at cs@livingscriptures.com so we can get you back watching immediately.